Privacy and cookie statement

Privacy Statement Soellaart Outdoor en Wintersport B.V.

Soellaart Outdoor en Wintersport B.V., located at Kleine Houtstraat 49-53 2011 DG Haarlem, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

Soellaart Outdoor and Winter Sports B.V.
Kleine Houtstraat 49-53
2011 DG Haarlem
Telephone: +31 23 53 23 735

Mr A. Nicolai is the Data Protection Officer of Soellaart Outdoor and Wintersport B.V. Mr Nicolai can be reached at [email protected]

Personal data we process:

Soellaart Outdoor en Wintersport B.V. processes your personal data because you make use of our services and/or because you provide these data to us yourself.

Below is an overview of the personal data we process:

• First and last name
• Sex
• Address details
• Telephone number
• E-mail address
• IP address
• Data about your activities on our webshop
• Internet browser and device type
• Bank account number

Special and/or sensitive personal data we process:

Our website and/or service does not intend to collect data on website visitors who are under 16 years old. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at [email protected] and we will delete this information.

With what purpose and on what basis we process personal data:

• To process your payment
• Sending you our newsletter and/or advertising flyer
• Calling or emailing you if necessary to carry out our services
• Inform you about changes to our services and products
• To allow you to create an account
• To deliver goods and services to you
• Soellaart Outdoor en Wintersport B.V. analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences
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• Soellaart Outdoor en Wintersport B.V. also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making:

Soellaart Outdoor and Wintersport B.V. makes decisions on matters that can affect individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of Soellaart Outdoor en Wintersport B.V.) being involved. Soellaart Outdoor en Wintersport B.V. uses the following computer programmes or systems:

POS System (Checkout system of the physical shop)

• Private Cloud hosting
• VPN connection (which stands for Virtual Private Network), gives us secure (encrypted) and anonymous (redirected) access to our POS system and thus makes the internet connection more secure.

E-commerce software (Software of our webshop, mobile shop and tablet shop

• Security A-rating
• SSL (https)
• SSL test environment
• Back-end IP-protected

How long we keep personal data:

Soellaart Outdoor and Wintersport B.V. will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data are collected. We use the following retention periods for the following personal data (unless explicitly authorised by the customer):

Personal data - Term - Reason

Personal data - 7 years - Warranty, tax law, marketing
Address - 7 years - Guarantee, tax law, marketing
E-mail address - 7 years - Guarantee, tax law, marketing
Telephone number - 7 years - Guarantee, tax law, marketing

Sharing personal data with third parties:

Soellaart Outdoor en Wintersport B.V. does not sell your details to third parties and will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor's agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Soellaart Outdoor en Wintersport B.V. remains responsible for this processing.

Well, we may combine personal data from a particular Google service with other data, including personal information. Depending on your account settings, your activities on other sites may be linked to your personal information to improve our advertisements.

Cookies, or similar techniques, that we use:

Soellaart Outdoor and Winter Sports B.V. uses only technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings.

View, modify or delete data:

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Soellaart Outdoor en Wintersport B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to [email protected]. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, erase your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Soellaart Outdoor en Wintersport B.V. would also like to point out that you have the option of submitting a complaint to the national supervisory authority, Via: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

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How we secure personal data:

Soellaart Outdoor en Wintersport B.V. takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via [email protected]. Soellaart Outdoor en Wintersport B.V. has taken the following measures to secure your personal data:

• Security software, such as a virus scanner and firewall.
• TLS / SSL We send your data via a secure internet connection. You can tell this by the address bar 'https' and the padlock in the address bar.
• VPN connection (which stands for Virtual Private Network), gives us secure (encrypted) and anonymous (redirected) access to our POS system and thus makes the internet connection more secure.
• TLS / SSL Test environments
• Backend is IP-protected, allowing only logged-in computers to access the backend.
• DKIM, SPF and DMARC are three Internet standards that we use to prevent you from receiving e-mails from us that contain viruses, are spam or are intended to obtain personal (login) data.
• DNSSEC is an extra security (supplementary to DNS) for converting a domain name (#company_website) to its associated IP address (server name); it is provided with a digital signature. You can have that signature checked automatically. That way, we prevent you from being redirected to a fake IP address.
• Clear guidelines used by our staff.